Retirement Fund Web


Please Note

PLEASE EMAIL RATHER THAN CALL: Owing to Coronavirus related disruptions, we request our clients to please email us any queries, rather than calling the client call centre.


Please include member ID Number and all other details relevant to your enquiry.

HR and Intermediaries:

You may read more on Sanlam’s response to the Coronavirus outbreak @

Cyber Security: Sanlam is aware of risks in cyber security and that the landscape continues to increase in sophistication. Read more.

Administrators - Sign in

Administrators and viewers at Employer and Intermediary offices and Financial Institutions.

Members - Sign in

All members of retirement funds.

Sign in

Members must register on Sanlam's Secure Services site for access to their retirement fund information.
You can use your existing user name (on Retirement Fund Web) as a product number to register (on Sanlam’s Secure Services site).
Our call centre at 0861 223 646 is available to assist with your product number.


Want to Register to use Retirement Fund Web?

On receipt of the Registration Request the Web Administrator will complete the registration validation process and contact the applicant to advise him/her of the appropriate account.

Register for administrator access
Register for vieweraccess
Register for financial institutions access

The form must be completed in full and faxed to the fax number indicated on the bottom of the form or it can be scanned and emailed to address listed below.

Important Security Information

Don't get caught!

Beware of phishing emails inviting you to click on a link and provide your personal information.

Don’t make it easy for identity thieves!

A weak or easily guessed password makes it very easy for your information to be accessed.

Don’t use the same password across different websites.

Don’t write your password down.

Need help? 0861 223 646

Monday – Friday 08:00 – 17:00


Copyright © 2017

Sanlam Employee Benefits is a Licensed Financial Services Provider and a Registered Credit Provider.